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Minor behind-the-scenes improvements

Smoother reference generation

Small improvements to reference generation

Reference decoder for your purchased document

After creating a reference, you can now get a plain-language explanation of what the wording really means. The decoder is available on the preview and download pages and is also mentioned in the delivery email.

Navigation improvements

The site navigation has been refined to make it easier to move between key tools and information while creating or reviewing a job reference.

New guidance section

A new publicly available guidance section makes it easier to find helpful information and navigate the service when preparing or reviewing a professional job reference.

Email delivery for reference analysis

After requesting a reference analysis, customers now receive their results by email as well. This makes it easier to access and keep the explanation of job-reference wording whenever they need it.

Reference and legal updates

• Improved reference generation

  The reference generator has been refined to produce clearer, more consistent job references and better support the different reference types available.

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• Updated reference guides

  Helpful articles and examples have been revised to make it easier to understand reference wording, grades, and the differences between common reference types.

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• New legal information pages

Reference generator improvements

The reference generator and its supporting emails have been refined to make it easier to complete your request and stay informed throughout the process.

Improved reference generator

The reference generator has been refined to make creating a professional job reference clearer and easier, with a smoother form experience and more helpful guidance throughout the process.

Internal documentation updates

Version history now available

You can now view a clear record of updates to the service, making it easier to see what has changed over time.

Account area improvements

Logged-in users can now manage more of their account details directly in one place, making it easier to keep their information up to date.

More tailored reference templates

You can now create professional job references with additional role-specific wording, helping you generate a document that better reflects the responsibilities and strengths of the job.

Generator improvements

The reference generator has been updated to provide a smoother and more reliable experience when creating professional job references.

Expanded job reference guidance

• More guidance on job references

  New and updated articles help you understand common wording, request a reference, compare reference types, and assess the meaning and quality of your job reference.

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• Improved article and example pages See it live

Professional reference generator

Create qualified and simple job references, interim references, and tailored drafts for different roles and grades. You can also preview examples, understand reference wording, and access your completed documents in one place.